Email Etiquette

I’m one of those people who thinks there’s still a place for etiquette in the world, particularly in business. Etiquette, when all sides understand what’s expected, can make people feel more at ease in otherwise stressful interpersonal situations. The link below discusses the proper way to open and close letters, depending on the situation. It’s worth reading just to get you thinking about whether your own style conveys what you want it to in your business and personal emails.

 

Link:

http://www.bbc.co.uk/news/magazine-12247262

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