What People Are Really Doing When They’re on a Conference Call

I try to avoid formal meetings and telecons whenever practical. I’m not sure which is worst for productivity. I prefer conference calls because I tend to think pretty fast about familiar ideas and a telecon allows me to work on something while I’m waiting for someone on the phone to say something that matters to me.

Here’s an HBR post on what people tend to do when they’re on conference calls.

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