My sister in law Denise, pictured here, just got a new iPad for her birthday. Sorry for the photo quality. It was taken at a restaurant and looked better on my daughter’s iPhone screen. If I find a better one, I’ll post it.
Over the last several years, we’ve gotten a Windows 7 laptop and an iPad for Denise, on my recommendation. The PC was just too complex for her to use and her parents refuse to learn current technology, so it’s been a source of frustration for her. The iPad generally allows her to use it without too much trouble and we can often troubleshoot any issues over the phone. She cannot read or process much complexity so the fixed, simple, and symbolic UI of the iPad is pretty ideal for her. She likes to type simple letters to people using words and other patterns she’s memorized or written down.
Denise has an iPad 2 with 16 GB of storage and she wanted a new device for her birthday. I suggested that we all get her a new iPad Air with 32 GB and a keyboard case, so she can have the impression she’s using a laptop. She loved the idea. Her other family members bought the iPad and I just need to find her a good keyboard case. This new device should be easier on her eyes due to the excellent screen and the extra storage will allow us to load it with soap operas and other content she likes so she can enjoy it whenever she wants.
Before anyone asks, I’ve thought about trying an Android tablet with Denise, but this is one case where Android is sub-optimal. She loves to see me use my Nexus devices, but the complexity of Android would cause her grief and you can only hide so much of it. I develop for, use, and recommend Android devices for many people, but for someone who just wants a device with a rich ecosystem and a straightforward symbolic user interface that presents one simple path to accomplishing any given task, iOS is the best there is.
I recommend iOS devices as much as Android because many people just want stuff to work and they’re happy to live within the confines of the Apple system to get that. This preference is a matter of personality and priorities rather than intelligence. If you want the freedom to choose from a wide range of options for every major use case, then Android is your best bet for a mobile device. For the rest, there’s iOS.